Legal
Privacy policy
This placeholder requires validation by a qualified Swiss legal professional before production publication.
This text is a structured starting draft. Before production, a qualified Swiss legal professional must validate it against the actual controller identity, registered office, data flows, rental obligations and any cross-border conditions. Replace the bracketed placeholders with verified Riviera Rentals details.
1. Controller
This website is operated by Riviera Rentals, a vehicle-rental request service based in Geneva, Switzerland ("we", "us"). The exact legal entity, registered office and contact details must be confirmed in the Legal notice before production.
2. Data we process
To review a rental request we process: your name, email address, telephone number, country, preferred language, driver age, the requested vehicle, dates and delivery location, and any message you send us. If a rental is confirmed, additional data such as driving licence details, identity documents and payment information may be processed through the secure channels set out in the final rental documents.
3. Purposes and lawful basis
We process this data to review and respond to your request, to assess driver eligibility, to manage provisional holds and confirmed bookings, to communicate about delivery, and to meet legal, tax and insurance obligations. The processing relies on the request and the steps requested by you (pre-contractual and contractual measures), on our legitimate interests in operating the service securely, and on legal obligations where applicable.
4. Retention
Request data that does not lead to a confirmed rental is retained for a limited period to handle follow-up and to comply with record-keeping requirements, then deleted or anonymised. Data linked to a confirmed rental is retained for the duration required by the rental, by applicable Swiss and cross-border law, and by insurance or tax obligations.
5. Sharing
We share data only where necessary to review and fulfil the request and where required by law. This may include insurance partners, payment providers and authorities in connection with a specific rental. We do not sell personal data.
6. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us using the details in the Legal notice. We will respond within the period required by law.
7. Security
Access to personal data is restricted to authorised personnel. Technical and organisational measures are applied to protect data against unauthorised access, loss and misuse. No method of transmission or storage is completely secure.
8. International transfers
For requests that involve delivery outside Switzerland, data may be processed by partners located in other countries. Where this occurs, appropriate safeguards are applied in accordance with applicable data-protection law.
9. Contact and changes
To ask any question about this policy, contact us using the details in the Legal notice. We may update this policy; the date of the latest version will be shown on the page.